Metrash App 2025: A Comprehensive Guide
The Ministry of Interior in Qatar has replaced the old Metrash 2 app with a new app simply called Metrash. This updated app is now available for download on both the Play Store and App Store, making it easier for you to manage your official government transactions online.
If you used Metrash 2 before, you will need to switch to the new Metrash app to keep using Ministry of Interior services on your phone. The change means a new interface and updated features, giving you better security and improved access to the services you need every day.
What Is the Metrash App?
Metrash is Qatar’s mobile application that lets you access government services from your phone. You can use it for tasks like managing residency permits, requesting official documents, and communicating with the Ministry of Interior.
Overview of the New Metrash (Replaces Metrash 2)
It is an app developed by the Ministry of Interior (MOI) in Qatar. It was designed to give residents digital access to various MOI services. You can download it on both Android and iOS devices.
System Requirements
This app works on both Android and iOS devices. To run the app smoothly, your phone should meet these minimum requirements:
| Device Type | Version |
| Android | Android 10 |
| Apple | iOS 13 |
Android and iPhone users can use most modern smartphones to access this app. If your phone runs an older software version, you might not be able to install the newly launched Qatari app.
How to Download and Install the Metrash App
Steps for Android Users
To download & install this app, follow these easy steps:
- Connect your device to the internet using mobile data or Wi-Fi.
- Open the official Google Play Store.
- Search for “Metrash” or “Metrash 2”.
- Find the official app by the Ministry of Interior, Qatar.
- Tap on Install.
- After the app installs, open it from your home screen.
- Register or log in with your ID and mobile number.
Steps for iPhone Users
- Open App Store.
- Search for “Metrash“
- Choose Official Version
- Tap “Get”
Avoiding Fake or Unofficial App Sources
Do not try to download the app from unofficial websites, as this may risk your device’s security.
Always check that the developer is the Ministry of Interior, Qatar, for your security. Regularly update the app to access new features and security fixes.
Registering and Setting Up Your Metrash Account
Prerequisites Before Registration
You must be a Qatar resident aged 18 or above to register for the Metrash app. Make sure your mobile number is active and registered under your Qatar ID (QID) with your telecom service provider.
Step-by-Step Registration Process
- Download the app from the Google Play Store or the Apple App Store.
- Open the app and enter your QID number and mobile number.
- Enter the verification code sent by SMS to your number.
- Set a password and create your security code.
- Follow on-screen instructions to complete setup.
Troubleshooting Mobile Number Issues
If you face issues, such as an incorrect mobile number, you can update your details using the Ministry of Interior (MOI) e-services portal.
Key Features of the Metrash App
Residency and Visa Management
It offers a wide range of electronic services, making day-to-day administrative tasks faster and more convenient. Some of its key features include:
- Residency permit management
- Exit permits for residents and visitors
- Vehicle registration and renewal
- Visa status checking
- Notification updates
These tools mean you don’t need to visit MOI offices for most paperwork. The app provides regular notifications to keep you updated about document expirations or changes in status. Using it helps you manage your official documents and requests from anywhere in Qatar, saving you time and effort.
Traffic Fine Payment and Violation Tracking
This app helps you manage traffic violations quickly. You can check if you have any fines, view the details, and see photos related to recorded violations. This makes it simple to understand what happened and why a fine was issued.
When you are ready, you can pay fines directly through the app using different payment options. This saves time and avoids long lines at traffic departments. Some traffic services, like contesting a violation, are also handled online, so you can submit appeals and track the response.
The app keeps a record of all your payments and communications. This helps you stay organized and gives you proof of payment when needed.
QID and Official Document Renewal
It lets you review and renew key official documents such as your Qatar ID (QID), driving license, and vehicle registration.
You can check Qatar ID expiry dates, submit renewal requests, and upload required documents without leaving your home. The app notifies you before your documents expire, giving you a chance to renew them on time.
Sometimes, you can receive electronic versions of approved documents right in the app. You can also request replacement cards for lost or damaged items. This makes it easy to keep your legal status and documents current.
Metrash and Qatar’s Digital Government Strategy
Paperless Services and E-Government Efficiency
Metrash plays an important role in Qatar’s digital government strategy. By providing electronic services, it boosts efficiency in the delivery of government services. You can submit applications, pay fees, and receive approvals without needing to visit government offices.
Transparency and Service Accessibility
This shift to digital services reduces waiting times and decreases the amount of paperwork you must handle. It also increases transparency, as you can track the status of your requests at each step. It helped more residents and citizens handle tasks online, supporting Qatar’s goal for a modern and accessible public sector.
Privacy and User Consent in the Metrash App
MOI Access to User Data
When you register for Metrash, you must accept the app’s consent and privacy terms. This agreement lets the Ministry of Interior access, store, and process your details and service requests.
Rights to Withdraw or Update Consent
You should read the privacy policy before consenting. Your information stays protected under Qatar’s data privacy laws. You have the right to withdraw consent or update your privacy choices at any time through the app settings or the MOI website.
Most Popular Services Offered by Metrash
Apply for or Renew Visas and Exit Permits
Through this app, you can apply for different types of visas, including family visit visas and residence permits. You can track application status, upload documents, and pay any required fees in one place.
If you need to leave Qatar, the app allows you to apply for and manage exit permits. These are required for some residents before traveling outside the country.
Pay Traffic Fines and Contest Violations
You can also renew existing visas and check details about your visa or your dependents. This is important for planning travel and making sure your status is up to date.
Renew QID, Driving Licence, and Vehicle Registration
You can check expiry dates, submit renewal requests, and upload required documents without leaving your home. The app notifies you before your documents expire, giving you a chance to renew them on time.
Request Lost Document Replacements
Sometimes, you can receive electronic versions of approved documents right in the app. You can also request replacement cards for lost or damaged items.
How to Use the Metrash App Efficiently
Understanding the User Interface
The main screen shows services like QID renewal, visas, and traffic violations. Icons and labels are clear, making it easy to find what you need.
Saving Time with Search and Bookmarks
The bottom menu bar has tabs for Home, Services, and Notifications. Use the search bar to find services quickly. Bookmark frequent services for easier access.
Enabling Notifications and Using Favorites
Enable notifications to get updates about applications or expirations. Log out after each session to keep your data safe.
Troubleshooting Common Issues in Metrash App
Login Failures and SMS Code Not Received
To log in to this app, open the app on your phone. Enter your QID (Qatar ID) number and your password. Make sure you have a stable internet connection.
App Crashes or Not Opening
Make sure your phone is connected to the internet. Update your app if a newer version is available.
Updating Mobile Number Linked to QID
Go to Metrash settings and choose the option to update your phone number. Enter your new number and confirm it through the verification code sent by SMS.
Frequently Asked Questions (FAQs)
Conclusion
This app gives you fast and easy access to key government services in Qatar. You can handle tasks like visa applications, paying fines, and managing your documents directly from your phone. It saves time, reduces paperwork, and helps you stay compliant with MOI requirements—all from one app.
See the MOI services offered in Qatar and find MOI service center locations near you.
