Question 1

Why does the MOI website say my Qatar ID is not found?

Accepted Answer

Your ID might be expired, blocked, or not yet synced in the system. Other common causes include server issues or mistyped numbers.

Question 2

How long does it take for a newly issued QID to show up?

Accepted Answer

It usually takes 24 to 72 hours for a new QID to reflect in MOI, Metrash, and Hukoomi systems.

Question 3

Can I use Metrash if my ID isn’t found?

Accepted Answer

No. You’ll need a valid and synced QID to access any Metrash services. Learn how to fix visibility issues in Metrash if this applies to you.

Question 4

What if my QID was blocked or cancelled?

Accepted Answer

Blocked or cancelled IDs won’t appear in standard systems. You can check for block status here or reactivate a cancelled QID as per MOI rules.

Question 5

Where should I go if nothing works online?

Accepted Answer

Visit your nearest MOI service center with your passport, visa copy, and any supporting documents. They can help retrieve or update your QID records.

Qatar ID

Qatar ID Not Found Error – How to Fix It in 2025